![]() The install was fast and easy, and the setup (initially) seemed straightforward. I think the price is reasonable, and according to many reviews this is a solid, simple service to use. A backup program should back up the files you tell it to, and if it fails during that process it should have features to alert you to this fact, rather than make you intuit it on your own. This may prove to be a good service in the long run, but my initial impression is negative. I have had this product for over a week, scheduled backups on the first day, and only today am actually backing anything up. Desktop version sometimes doesn't work for downloading but the on-line version is faster anyways." icon "Searching is a little difficult, but not much.Overall, the program feels constrictive, frustrating, and difficult compared to other cloud storage I've used." ![]() icon "Tech support was no help in retrieving the files.Have to leave the computer on all the time and takes a long time to back up a small amount of files." icon "Fails from time to time, not sure why.icon "Affordable, reliable, easy to use, customer service if needed.".Features of IDrive backup is great, and the search function is helping in searching through a large set of files." icon "Drag and Drop facility is easy to use and helps to manage the files very easily.icon "I like that iDrive is affordable and does not backup only certain types of files based on your tier of membership.".366 Reviews 5 231 4 93 3 16 2 4 1 6 4.5 Ease-of-use out of 5 4.5 Customer Support out of 5 4.5 Value for money out of 5 4.5 Functionality out of 5
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